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Assistant Manager II

Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services.
Lendmark operates over 100 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, and Delaware.
Job
Summary:
The Assistant Manager works closely with the Branch Manager to ensure compliance with operating standards, staff productivity and performance, and customer service.
This position may spend more than 50% of work time focused on CSR, loan or other administrative functions.
May oversee staff and have accountability for branch opening/closing and basic employment accountabilities.
Competencies:
o Assist with the management and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense.
Make loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency o Assist manager with business development relationships within his/her community.
Sell products and services to meet sales goals o Assist with matters regarding hiring, staffing, training, performance reviews and terminations as applicable o Ensure a high quality of customer service.
Assist customers with the implementation of solutions, and monitor overall customer satisfaction o All other duties as assigned Minimal Qualifications:
o Bachelor's degree or comparable education or related experience requiredo 1-5 years consumer finance experience, related industry and/or related management experience requiredo Effective communication skillso Proficient working knowledge of industry or related industry lending software, Microsoft Windows, Excel and Word Applications Preferred Qualifications:
o Bilingual, Spanish/Englisho Ability to relocate

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